AquaPhys

Firstly, you will need to be booked in for an initial assessment (in the clinic), so that we can find out a little more about your injury and exactly how it is affecting you. Following this, you will be booked in for your first pool session.


Do I need a referral to do Hydrotherapy?

Private patients do not need a referral to start Hydrotherapy. If you are DVA or claiming under the Medicare Benefits Schedule (MBS) primary care items (previously known as EPC), then you will need a referral from you GP. All patients who have a Workers Compensation claim or Third Party claim will also need a referral.

If I am having Physiotherapy somewhere else, can I still have Hydrotherapy?

• Private: Yes. You are free to choose any treatments you like.
• DVA: Yes. You can receive Physiotherapy/Hydrotherapy from 3 different Therapists at any one time.
• Medicare Benefits Schedule: You can have a variety of treatments but need to remember that you can claim a maximum of five (5) Allied Health treatments per calendar year.
• Workers Compensation/Third Party: Yes, as long as your GP has referred you for Hydrotherapy. Before we start though, we would need to contact your case manager at the insurance company dealing with your claim.

How much is the initial consultation?

$98 and includes access to the Max Parker Leisure & Aquatic Centre.


How much are subsequent consultations?

$84 and includes access to the Max Parker Leisure & Aquatic Centre.


What payment methods are accepted?

We are happy to accept Cash, Credit/Debit Cards, Cheques and HICAPS available.


What if I can’t attend my appointment?

If you cannot make your scheduled appointment, then we ask you to please notify us by 5.00pm the day before. This allows us to arrange an alternative time and offer your appointment slot to another patient. Unfortunately, if you do not give adequate notice, then a $40 cancellation fee is charged.

Can I claim Hydrotherapy sessions through my health fund?

Definitely, as long as you have Ancillary cover including Physiotherapy. The benefit you receive will obviously depend on you level of cover.

You can usually check the amount you will get back by contacting your health fund and quoting Item 500 (initial consultation) and Item 505 (standard consultation).


Can I claim any of my treatment under Medicare?

Patients who have a chronic medical condition that has been (or is likely to be) present for six months or longer, may be entitled to a Medicare rebate (Item 10960 - $58.30). This rebate is available for a maximum of five (5) services per patient each calendar year.

If you believe you are entitled for this rebate, you should discuss it further with your GP. Your GP will need to complete a GP Management Plan (Item 721) and Team Care Arrangements (Item 723).


How long is the initial consultation?

Approximately 45 minutes – 1 hour. We want to make sure we cover everything.


How long are the pool sessions?

Allow at least 1 -1.5 hours. We want to fit as much as we can into every consultation.


What day/times can I book Hydrotherapy sessions?

Hydrotherapy sessions currently run on a Monday through to Friday morning. We have 7am starts (for those who want to sneak a treatment in before work) and run until 12pm each day.

DAY	TIME
Monday	7:00am - 12:00pm
Tuesday	7:00am - 12:00pm
Wednesday	7:00am - 12:00pm
Thursday	7:00am - 12:00pm
Friday	7:00am - 12:00pm

Is the pool heated?

Yes. The pool is heated to an average temperature of 31ºC.


What do I need to wear during treatment?

It is a policy of the pool that clothing of swimwear quality be worn (e.g. Nylon, Spandex). If you have a rash vest, we do advise that you wear it, to help make sure you are comfortable during treatment.


I can’t swim. Can I still do Hydrotherapy?

Absolutely. There is no swimming involved in Hydrotherapy and we keep things at a depth of water that you are comfortable with. We often like to get our patients lying in the water so that we can perform some more specific treatment techniques but again, you do not need to swim. The floats that we use do all the work for you. If you are not comfortable to do this, then we can leave it out but often our patients tell us that this is their favourite part.


Where is the pool?

Pool sessions are run at Max Parker Leisure & Aquatic Centre, Marco Avenue, Revesby NSW 2212 (nearest cross street - Carson Street).