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Sherbourne House

Sherbourne House

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FREQUENTLY ASKED QUESTIONS

Sherbourne House - FAQ'S

Servicing area

Montmorency, Melbourne - East

Focus areas

Tight muscles Stiffness Posture Private health Holistic practitioner Wellness


Do I need a referral to see an osteopath?

The only times you will need a referral are if you wish to consult an Osteopath under Medicare’s Enhanced primary care program, the Veterans’ Affairs scheme or the Traffic Accident Commission of Victoria. There is otherwise no obligation for a GP referral to consult an osteopath.


What’s the difference between osteopaths, chiropractors and physiotherapists?

As it is not the role of any health professional to try and define what another health care professional is, it would be best to ask people in those professions. But what we can do is tell you about the defining characteristics of Osteopathy, which are its underlying philosophy and its broad range of techniques.

While “Biomechanics” has become one of the most rapidly developing areas of medicine in recent years, Osteopathy was an early profession to incorporate biomechanical analysis of how injuries occur and what the secondary effects are likely to be.

To take a simple example, if you go to an Osteopath with a knee injury, the Osteopath will do much more than just examine and treat your knee. They will want to know exactly how the injury occurred in order to assess not just which tissues in the knee are injured, but also whether there may be any involvement of other areas with a mechanical relationship to the knee, such as the foot, hip, low back and pelvis, and the associated soft tissues.

They will then want to analyse any possible secondary effects. For instance, you may be “avoiding” the bad knee and putting more weight on the other side. Over a period of time, this may lead to problems developing in the low back or the “good” knee.

The Osteopath will then use this information to prescribe a treatment plan that addresses not just the knee, but all of the other areas of the body and associated tissues that may be involved. The plan will include attention not just to the joints and their associated soft tissues, but also to the blood supply to the affected areas, the lymphatic drainage, the nerve supply etc., in order to include all those factors which will affect the success of healing.

It is this “whole body, multi-system” approach that has been the basis of Osteopathy’s success over the last century.

Are osteopathic treatments safe?

Sherbourne House - Osteopaths There’s no such thing as a form of medical treatment which is guaranteed 100% safe in every case. Even the painkillers you buy in the supermarket for a headache may cause severe side effects in some patients.

However, Osteopathy has one of the best safety records of any medically-related profession. Osteopaths are trained to recognise any condition that might make Osteopathic treatment inadvisable, and will refer patients for appropriate medical attention in such cases. Just as a Doctor regards safety as the most important factor in selecting the appropriate medication for a particular patient, so an Osteopath will also select the most appropriate style of treatment with safety as the prime consideration. Your osteopath will discuss with you any risk associated with particular treatment.

Can I clain my private health fund rebate at the clinic?

Yes you can use most private health funds cards at our clinic so that you only have to pay the gap.

What are the available methods of payments?

Payments can be made by cash, cheque, Eftpos, Direct debit, Hicaps, Visa, or Master Card. Other cards may be also be accepted, feel free to contact us to enquire.
Which rebates am I entitled to?

Our Osteopaths are approved service providers by :
  • The Victorian Workcover Authority
  • The Traffic Accident Commission Vic
  • The Department of Veterans’ Affairs
To ensure that you receive your rebate entitlement, you will need to provide all relevant documentation upon your initial consultation.

Private health funds with extras tables often offer rebates, please check with your fund.

Other rebate opportunities may be available to you through Medicare if your GP refers you for Osteopathic treatments, as part of the Enhanced Primary Care Plan (E.P.C).

For more information about the best services for your needs or to organise an appointment - just give us a call!


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